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Nidhi Dhirayan's email & phone

Position:Associate Process Manager at eClerx
Experience:7 years
Location:Chandigarh, India

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Work Experience

Associate Process Manager at eClerx

Dec 2023 - Current

Team Leader at TP

May 2022 - Nov 2023

Quality Analyst at TP

Jan 2021 - Jul 2021

Support specialist at TP

Aug 2019 - Jan 2021

Nidhi Dhirayan started working in 2019, then the employee has changed 1 company and 3 jobs. On average, Nidhi Dhirayan works for one company for 1 year 5 months.

Education

Master of Business Administration - MBA at DY Patil University

Bachelor of Engineering - BE at North Maharashtra University

Bachelor of Engineering - BE at S.S.G.B.C.O.E.T bhusawal

12 at Central Railway EM Sen Sec School Bhusawal

Skills

High-Pressure Environments, Chat, Standard Operating Procedure (SOP), Telecommunications, International Sales, Microsoft PowerPoint, Attrition, Key Performance Indicators, Performance Motivation, Civil Engineering, Multitasking, Team Management, Knowledge Process Outsourcing (KPO), Leadership, Customer Experience, Activity Planning, Defining Requirements, quality analyst , Customer Service, Business Requirements, Escalations Management, Negotiation, Performance Metrics, Sales Management, Shrinkage, Sales, Leave Management, Microsoft Excel, Skill Development, Continuous Improvement, Service Levels, Team Building, Customer Support, Team Effectiveness, Workable Solutions, Direct Client Interaction, Teamwork, Morale, Attitude Change, Absenteeism, Problem Solving, Communication, Engineering, quality analyst, Problem Management, Project Planning, Customer Relationship Management (CRM), Operations, Business Process Outsourcing (BPO), Managing Associates, Service-Level Agreements (SLA), Coaching, Root Cause Analysis, Analytical Skills

Frequently Asked Questions

What is Nidhi Dhirayan's minimum period of employment in the companies?

Nidhi Dhirayan's minimum period of employment in various companies is 6 months.

What is Nidhi Dhirayan's average duration of employment for different companies?

On average, Nidhi Dhirayan works for one company for 1 year 2 months

What industries has Nidhi Dhirayan worked in?

Nidhi Dhirayan works in the Information Technology and Services. Previously, Nidhi Dhirayan worked in the Outsourcing/Offshoring.

What positions has Nidhi Dhirayan held before?

Previously, Nidhi Dhirayan worked as a Team Leader, and Quality Analyst, and Support specialist.

How do I contact Nidhi Dhirayan?

Nidhi Dhirayan's email address is d********n@eclerx.com, phone number is +91-***-***-9517. Sign up to get contact details.

Who are Nidhi Dhirayan's peers at other companies?

Nidhi Dhirayan's peers at other companies are Hemanth Kumar and Sringarika Sagar and Unnati Mehrotra

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