N

Nicole's email & phone

Position:Director of IT Service Management at Morgan & Morgan, P.A.
Experience:26 years
Location:Greater Orlando, United States

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Work Experience

Director of IT Service Management at Morgan & Morgan, P.A.

Mar 2023 - Current

Director of IT Service Management at GenesisCare U.S.

Nov 2021 - Mar 2023

Senior Manager of End User Services at Wyndham Destinations

Sep 2018 - Nov 2021

Business Analyst III at DISH TV

Dec 2016 - Aug 2018

Desktop Support Manager at DISH TV

Feb 2014 - Dec 2016

Project Manager II at DISH TV

Apr 2013 - Feb 2014

Analyst/Developer II (Problem Management) at DISH TV

Jul 2010 - Apr 2013

Senior Business Operations Analyst at DISH TV

Nov 2007 - Jul 2010

Expert Supervisor at DISH TV

Jul 2005 - Nov 2007

Technical Support Representative at DISH TV

Nov 2004 - Jul 2005

Server Assistant/Host at The Original Pancake House

Aug 2000 - Apr 2004

Nicole started working in 2000, then the employee has changed 4 companies and 9 jobs. On average, Nicole works for one company for 2 years 3 months.

Education

Bachelor of Science - BS at Colorado State University Global

Skills

Technology Management, Director level, Technical Support, Quality Assurance, Customer Satisfaction, ITIL Certified, Problem Management, Customer Service Training, IT Management, Business Process Improvement, Collaborative Problem Solving, Business Planning, End user, Triage, Queue Management, Customer Support, Incident Management, Enterprise Resource Planning (ERP), Six Sigma Green Belt, Analytical Skills, Interpersonal Skills, Toastmasters, IT Operations, Customer Service, Leadership, Project Planning

Frequently Asked Questions

What is Nicole's minimum period of employment in the companies?

Nicole's minimum period of employment in various companies is 8 months.

What is Nicole's average duration of employment for different companies?

On average, Nicole works for one company for 2 years 2 months

What industries has Nicole worked in?

Nicole works in the Law Practice. Previously, Nicole worked in the Hospital & Health Care, and Hospitality, and Telecommunications, and Restaurants.

What positions has Nicole held before?

Previously, Nicole worked as a Director of IT Service Management, and Senior Manager of End User Services, and Business Analyst III, and Desktop Support Manager, and Project Manager II.

How do I contact Nicole?

Nicole's email address is **@forthepeople.com, phone number is +1-***-***-0993. Sign up to get contact details.

Who are Nicole's peers at other companies?

Nicole's peers at other companies are Andrew Laskey

Nicole Namesakes

Name
Company
Position
N
Raymond James & Associates, Inc.
Supervisor

Similar profiles

Name
Company
Position
A
Director of IT Service Management

Other employees at Morgan & Morgan, P.A.

Name
Company
Position
D
Trainer-Learning and Development

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