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Mohan Kumar's contacts

Position:Head, Customer Care Unit – Contact Centre at Integrated Health Plans Pte Ltd (IHP)
Experience:21 years
Location:Kulim, Kedah, Malaysia

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Work Experience

Head, Customer Care Unit – Contact Centre at Integrated Health Plans Pte Ltd (IHP)

Apr 2023 - Current

Contact Centre Manager at Integrated Health Plans Pte Ltd (IHP)

Apr 2021 - Apr 2023

Customer Service Executive Team Lead at Integrated Health Plans Sdn Bhd

Apr 2020 - Apr 2021

Senior Customer Service Executive at Integrated Health Plans Sdn Bhd

Jun 2018 - Apr 2020

Transaction Services Representative at Citigroup Transaction Services (M) Sdn Bhd

Jul 2014 - Jun 2018

Commercial Collection Executive at Milliken and Craig Sdn Bhd

Jan 2014 - Jun 2014

Junior Call Centre Executive at Compumed Healthcare Logistic Sdn Bhd

Nov 2011 - Dec 2013

Marketing Executive at Malvern International College

Oct 2010 - Sep 2011

Manufacturing Technician at Western Digital

Jun 2005 - Jan 2007

Mohan Kumar started working in 2005, then the employee has changed 6 companies and 8 jobs. On average, Mohan Kumar works for one company for 1 year 10 months.

Education

Masterskill University College of Health Sciences

SMK Westlands

Skills

Digital Transformation & Service Automation, Workforce Planning & Performance Coaching, Cross-Functional Collaboration, Operational Strategy & Process Optimization, Stakeholder Engagement & Escalation Management, Insurance & Healthcare Operations, Customer Care & Contact Centre Management, Team Leadership & Staff Development, KPI & SLA Management

Frequently Asked Questions

What is Mohan Kumar's minimum period of employment in the companies?

Mohan Kumar's minimum period of employment in various companies is 5 months.

What is Mohan Kumar's average duration of employment for different companies?

On average, Mohan Kumar works for one company for 1 year 9 months

What industries has Mohan Kumar worked in?

Mohan Kumar works in the Insurance. Previously, Mohan Kumar worked in the Education Management, and Computer Hardware.

What positions has Mohan Kumar held before?

Previously, Mohan Kumar worked as a Contact Centre Manager, and Customer Service Executive Team Lead, and Senior Customer Service Executive, and Transaction Services Representative, and Commercial Collection Executive.

How do I contact Mohan Kumar?

Mohan Kumar's email address is k*********n@ihp.com.sg, phone number is +60-***-***-4259. Sign up to get contact details.

Who is the President/CEO/Director of the Integrated Health Plans Pte Ltd (IHP)?

The President/CEO/Director of the Integrated Health Plans Pte Ltd (IHP) is Radziah Razali

Mohan Kumar Namesakes

Name
Company
Position

Other employees at Integrated Health Plans Pte Ltd (IHP)

Name
Company
Position
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Assistant Vice President, Business Development & Account Management

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