M

Mina Rizkalla's email & phone

Position:Customer Service Team Lead at Informa Markets
Experience:16 years
Location:Cairo, Egypt

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Work Experience

Customer Service Team Lead at Informa Markets

Jan 2024 - Current

Senior Back office at Informa Markets

Dec 2021 - Dec 2023

Quality Assurance Quality Control Supervisor at Almosafer

Sep 2018 - Jan 2019

Quality Assurance Analyst at e& UAE

Sep 2015 - Sep 2018

Quality Control Specialist at Jumia Egypt

Jun 2015 - Aug 2015

Team Manager at Raya CX

Jan 2015 - May 2015

Technical Trainer at Raya CX

Feb 2014 - Nov 2014

Frontline Customer service at Raya CX

Aug 2012 - Jan 2014

Frontline Customer service at Orange

Jan 2010 - Aug 2012

Mina Rizkalla started working in 2010, then the employee has changed 5 companies and 7 jobs. On average, Mina Rizkalla works for one company for 1 year 5 months.

Education

Bachelor’s Degree at Ain Shams University

High School at abd el-aziz al-soud expermental language school

Skills

Team Motivation, Experienced Trainer, Distributed Team Management, Network Security, Team Leadership, customer engagement, Customer Satisfaction, communication skills, business process improvement, Customer Retention, Quality System, Quality Auditing, Troubleshooting, Customer Support, IP, Project Management, Business Planning, Quality Management, Business Analysis, Cisco Technologies, Telecommunications

Frequently Asked Questions

What is Mina Rizkalla's minimum period of employment in the companies?

Mina Rizkalla's minimum period of employment in various companies is 2 months.

What is Mina Rizkalla's average duration of employment for different companies?

On average, Mina Rizkalla works for one company for 1 year 4 months

What industries has Mina Rizkalla worked in?

Mina Rizkalla works in the Events Services. Previously, Mina Rizkalla worked in the Leisure, Travel & Tourism, and Telecommunications, and Retail, and Outsourcing/Offshoring.

What positions has Mina Rizkalla held before?

Previously, Mina Rizkalla worked as a Senior Back office, and Quality Assurance Quality Control Supervisor, and Quality Assurance Analyst, and Quality Control Specialist, and Team Manager.

How do I contact Mina Rizkalla?

Mina Rizkalla's email address is r***********a@informamarkets.com, phone number is +20-***-***-2921. Sign up to get contact details.

Who are Mina Rizkalla's peers at other companies?

Mina Rizkalla's peers at other companies are Shabaz Khan and Maverick Montero and Shelley SIMMS

Mina Rizkalla Namesakes

Name
Company
Position
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Maintenance Supervisor
M
Technical Sales Engineer

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