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Michelle Ndege's email & phone

Position:Customer Success Associate at Angaza
Experience:8 years
Location:Nairobi, Nairobi County, Kenya

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Work Experience

Customer Success Associate at Angaza

Jan 2024 - Current

Customer Care Representative at Lipa Later Group

Mar 2022 - Current

Team Lead at PRESTOPAP Technology Limited

Nov 2019 - Mar 2022

Collections Officer at IDEON Limited Company

May 2019 - Oct 2019

Sales Agent at Horizon Contact Centre

Oct 2018 - Feb 2019

Michelle Ndege started working in 2018, then the employee has changed 4 companies and 4 jobs. On average, Michelle Ndege works for one company for 1 year 10 months.

Education

High School Diploma at Matuu Ndallas Hotel

Bachelor of Business Administration at Kenya Institute of Professional studies

High School Diploma at Nairobi Prime

Skills

Phone Etiquette, Product Support, Resolving Issues, Customer Interaction, Outbound Sales, Teamwork, Loan Officers, ClientSuccess, Business Management Training, Managing multiple locations, Business Requirements, New Store Setup, Lead Generation, Relationship Building, Attention to Detail, Organization Skills, Sales Territory Management, Email Management, Customer Relationship Management (CRM), Sales Trainings, Sales Target Management, Client Prospecting, Listen, Communication, Post-Sales Support, Skilled Multi-tasker, Report Building, Oral Communication, Credit Monitoring, Appropriate Assessment, Training, Customer Service Representatives, Customer Service, Collection Strategy, Time Management, Exceed Sales Goals, Client Requirements, Risk Monitoring, Problem Solving, Negotiating Fees, Development & implementation of marketing plans, Managing Agents, Persuasive Presentations, Report Preparation, Customer Support, Establishing New Accounts, Non-performing Loans, Client Presentation, Conflict Resolution, English, Presenting Proposals, New Leads, Contact Centers, Customer Satisfaction, Client Services, User Interaction, Alternative Payments, Customer Experience, Corporate Meetings, Product Demonstration, Customer Service Operations, Customer Satisfaction (CSAT), Call Quality

Frequently Asked Questions

What is Michelle Ndege's minimum period of employment in the companies?

Michelle Ndege's minimum period of employment in various companies is 4 months.

What is Michelle Ndege's average duration of employment for different companies?

On average, Michelle Ndege works for one company for 1 year

What industries has Michelle Ndege worked in?

Michelle Ndege works in the Computer Software. Previously, Michelle Ndege worked in the Financial Services.

What positions has Michelle Ndege held before?

Previously, Michelle Ndege worked as a Customer Care Representative, and Team Lead, and Collections Officer, and Sales Agent.

How do I contact Michelle Ndege?

Michelle Ndege's email address is m**@angaza.com, phone number is +254-***-***-1392. Sign up to get contact details.

Who are Michelle Ndege's peers at other companies?

Michelle Ndege's peers at other companies are Linh Ngo and Brandon Eugarrios and Kate Mitchell

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