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Michael Dene's email & phone

Position:Channel Analyst at ANZ
Experience:36 years
Location:Greater Melbourne Area, Australia

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Work Experience

Channel Analyst at ANZ

Aug 2022 - Current

Senior IVR Analyst at ANZ

Jan 2004 - Jul 2022

Telephony Analyst at ANZ

Mar 2002 - Dec 2003

Business Analyst - Contact Centre Platform at ANZ

Jan 2000 - Feb 2002

Business Analyst - Sales & Service platform Programme at ANZ

Jan 1998 - Dec 1999

Senior Service Officer at ANZ

Jan 1990 - Dec 1997

Michael Dene started working in 1990, then the employee has changed 5 jobs. On average, Michael Dene works for one company for 5 years 11 months.

Skills

Business Analysis, Banking, Speech Analytics, Genesys, Requirements Gathering, Stakeholder Management, Project Management, Genesys PureEngage, Vendor Management, Project Delivery, Requirements Analysis, Avaya Communication Manager, Avaya CMS, Business Relationship Management, Data Analysis, Business Requirements, Change Management, User Acceptance Testing, Relationship Management, Amazon Connect, Business Process Improvement, Genesys Framework, Telephony Support, Avaya Site Administration (ASA), IVR

Frequently Asked Questions

What is Michael Dene's minimum period of employment in the companies?

Michael Dene's minimum period of employment in various companies is 1 year 9 months.

What is Michael Dene's average duration of employment for different companies?

On average, Michael Dene works for one company for 6 years 5 months

What industries has Michael Dene worked in?

Michael Dene works in the Banking.

What positions has Michael Dene held before?

Previously, Michael Dene worked as a Senior IVR Analyst, and Telephony Analyst, and Business Analyst - Contact Centre Platform, and Business Analyst - Sales & Service platform Programme, and Senior Service Officer.

How do I contact Michael Dene?

Michael Dene's email address is d*********l@anz.com, phone number is +61-***-***-1332. Sign up to get contact details.

Who are Michael Dene's peers at other companies?

Michael Dene's peers at other companies are Isaac Ntiamoah Oware and Adeeb Yatri and Norverissa Pingol

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