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Michael Copeland's email & phone

Position:IT Asset Management/IT Support Specialist (End to End Troubleshooter) at Georgia Underwriters Group
Experience:18 years
Location:Douglasville, Georgia, United States

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Work Experience

IT Asset Management/IT Support Specialist (End to End Troubleshooter) at Georgia Underwriters Group

Jun 2023 - Current

Asset Management (Software/Hardware) at HCL Enterprise/State Farm

Jan 2023 - May 2023

Asset Management (Infrastructure Server Engineer/Application Readiness Triage Analyst) at Hays/Suntrust/Truist

Mar 2019 - Aug 2020

Asset Management/Application Support Engineer at The Coca-Cola Company

Jan 2017 - Feb 2019

Security Systems Administrator – Ga Region at Blackstone Consulting, Inc.

Sep 2016 - Jan 2017

IT Specialist-Server/Desktop Support Engineer at PRESBYTERIAN VILLAGE, AUSTELL, INC

Mar 2015 - Dec 2015

EUC Lead/Server Support Engineer at Wipro

Oct 2014 - Apr 2015

EUC Lead at Piedmont Atlanta Hospital Women’s Services

Jan 2013 - Mar 2014

Product Support 2 at McKesson Health IT

Dec 2012 - Jan 2013

EUC Support Analyst at inVentiv Health Commercial

Sep 2012 - Nov 2012

Enterprise Network Support/Systems Field Technician at Georgia Department of Driver Services

Jan 2008 - Jun 2010

Michael Copeland started working in 2008, then the employee has changed 10 companies and 10 jobs. On average, Michael Copeland works for one company for 1 year 1 month.

Education

Associate's degree at Omnitech Institute

Morehouse College

Skills

Virtual Private Network (VPN), Microsoft Excel, Jira, Windows, Windows Server, Technical Support, Software & Hardware Training, Customer Service, Microsoft Exchange, Service Desk, Mac, Analytical Skills, Compliance Analysis, Software Installation, Software Documentation, Problem Solving, Licensing, Switches, Operating Systems, BAU, Internet Protocol Suite (TCP/IP), Cisco Routers, Access, Windows 10, Desktop Imaging, Service-Level Agreements (SLA), Microsoft Outlook, Help Desk Support, Microsoft SQL Server, IT Escalation, Mac OS X, Microsoft Azure, Mobile Operating Systems, SCCM, Software Configuration Management, IT Service Management, Servers, Software Support, Hospitality Industry, Microsoft Office, Point of Sale (POS) Systems, Office 365 Administration, Citrix Products, Microsoft Office 2007, ServiceNow, Desktop Computers, CMDB, IT Projects, Compliance Reporting, Mac & PC platforms, Oral Communication, Databases, Troubleshooting, Management, Mobile Device Management, Vendor Relations, Windows XP Pro, Salesforce.com, Field Work, Desktop Virtualization, Microsoft Certified Professional, Web Applications, IT Asset Management, Solaris, Desktop Support Management, Network Administration, Asset Management, Windows Vista, Audio Visual (AV) Systems, Control Panel, Cloud Applications, System Configuration, Electronic Medical Record (EMR), Networking, CompTIA Network+ Certified, Windows 7, CompTIA A+ Certification, Help Desk Implementation, LAN-WAN, Software Asset Management, System Deployment, System Maintenance, Information Technology, Windows 2000, Interpersonal Skills, Active Directory, Office 365, Business Relationship Management, CRM, Desktop Application Support, Software Licensing, IT Hardware Support, Windows XP, Zoom, Internal Customers, Web Analytics, Software Management, System Administration, Hardware, Red Hat Linux

Frequently Asked Questions

What is Michael Copeland's minimum period of employment in the companies?

Michael Copeland's minimum period of employment in various companies is 1 month.

What is Michael Copeland's average duration of employment for different companies?

On average, Michael Copeland works for one company for 11 months

What industries has Michael Copeland worked in?

Michael Copeland worked in the Food & Beverages, and Environmental Services, and Information Technology and Services, and Medical Practice, and Pharmaceuticals.

What positions has Michael Copeland held before?

Previously, Michael Copeland worked as a Asset Management (Software/Hardware), and Asset Management (Infrastructure Server Engineer/Application Readiness Triage Analyst), and Asset Management/Application Support Engineer, and Security Systems Administrator – Ga Region, and IT Specialist-Server/Desktop Support Engineer.

How do I contact Michael Copeland?

Michael Copeland's email address is ***@gmail.com, phone number is +1-***-***-1202. Sign up to get contact details.

Michael Copeland Namesakes

Name
Company
Position
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BMS Investments
Contractor Runner
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MyCom Cleveland
Chief of Staff
M
Vancouver School District
Substitute Paraeducator

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