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Mburia Muthike's contacts

Position:CX & Payments Lead at Savanna Fibre Kenya
Experience:9 years
Location:Kenya

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Work Experience

CX & Payments Lead at Savanna Fibre Kenya

May 2025 - Current

Senior Policy Associate- Digital Access and Social Justice at The Official Page of Systemic Diversity and Inclusion Group

Apr 2025 - Current

Employee Curriculum Lead - Digital Child Safeguarding and Protection (NITA|Covaw|WUSC| Project at Capitol Africa Learning Center

Nov 2023 - Apr 2025

PX & CX Lead for Global Complaints. Process Improvement|FOS| UK Consumer Duty Management. at The Cigna Group

Nov 2020 - Nov 2023

Policy & Billing Lead Analyst- Global Employers (Life Disability and Benefits Admin) at Evernorth Health Services

Nov 2020 - Nov 2023

Employer Resourcing Strategy & Cultural Transformation Lead at The Cigna Group Ventures

Jan 2021 - Jan 2023

Onboarding Lead– Crisis & Customer Experience | (African Markets and Global Humanitarian Operations) at Cigna Health Benefits

Nov 2020 - Jun 2022

Employer Benefits Administration– Call Center. at Vanbreda Risk & Benefits

Nov 2020 - Nov 2021

Team Manager- Customer Experience and Employer Solutions at CEROTE EAST AFRICA SOLUTION LTD

Jun 2018 - Oct 2020

Community & Learning Specialist|| IHL & Child Safeguarding, Climate Action Lead at Tusome Africa

May 2017 - Oct 2020

Mburia Muthike started working in 2017, then the employee has changed 9 companies and 9 jobs. On average, Mburia Muthike works for one company for 1 year 11 months.

Education

Advanced- Forward Africa Business Leadership Program at MC Kinsey Academy- McKinsey.org |Forward in Africa|

Complaints Handling at Huntswood Academy UK.

Bachelor of Arts - BA at Pioneer International university

Kenya Certificate of Secondary Education at Karucho Secondary school

High School Diploma. at Likii Hill International School Nanyuki

Primary School at Mother of Mercy Center

Frequently Asked Questions

What is Mburia Muthike's minimum period of employment in the companies?

Mburia Muthike's minimum period of employment in various companies is 1 year.

What is Mburia Muthike's average duration of employment for different companies?

On average, Mburia Muthike works for one company for 2 years 3 months

What industries has Mburia Muthike worked in?

Mburia Muthike works in the Computer Software. Previously, Mburia Muthike worked in the Management Consulting, and Hospital & Health Care, and Insurance, and Nonprofit Organization Management.

What positions has Mburia Muthike held before?

Previously, Mburia Muthike worked as a Senior Policy Associate- Digital Access and Social Justice, and Employee Curriculum Lead - Digital Child Safeguarding and Protection (NITA|Covaw|WUSC| Project, and PX & CX Lead for Global Complaints. Process Improvement|FOS| UK Consumer Duty Management., and Policy & Billing Lead Analyst- Global Employers (Life Disability and Benefits Admin), and Employer Resourcing Strategy & Cultural Transformation Lead.

How do I contact Mburia Muthike?

Mburia Muthike's email address is **@savannafibre.co.ke, phone number is +254-***-***-7750. Sign up to get contact details.

Other employees at Savanna Fibre Kenya

Name
Company
Position
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Customer Service Representative

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