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Mark Hagan's email & phone

Position:DIRECTOR, CUSTOMER EXPERIENCE STRATEGY & OPS at Comcast
Experience:19 years
Location:Williamstown, New Jersey, United States

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Work Experience

DIRECTOR, CUSTOMER EXPERIENCE STRATEGY & OPS at Comcast

Apr 2022 - Current

SR MANAGER, STRATEGY & OPS SUPPORT at Comcast

Mar 2018 - Apr 2022

Manager Project Management at Comcast

Mar 2016 - Mar 2018

SR. ANALYST, BUSINESS PROCESS EFFECTIVENESS at Comcast

Aug 2012 - Mar 2016

ADVANCED PRODUCTS GROUP SUPERVISOR at Comcast

May 2009 - Aug 2012

HELPDESK 1.5 REPRESENTATIVE at Comcast

May 2008 - May 2009

REPAIR CUSTOMER ACCOUNT EXECUTIVE at Comcast

Aug 2007 - May 2008

Mark Hagan started working in 2007, then the employee has changed 6 jobs. On average, Mark Hagan works for one company for 2 years 8 months.

Education

Associate of Science at Camden County College

Skills

Product Launch, Project Integration Management, Leadership, Strategic Analytics, Project Management, Reporting Tool, Service Optimization, Voice of the Customer, Business Analysis, Cross-functional Initiatives, Business Transformation, Reporting & Analysis, Change Management, Performance Management, Threat & Vulnerability Management, Customer Satisfaction, Frontline Support, Customer Experience, Operational Excellence, Stakeholder Engagement, Executive Team Alignment, Data Visualization, Customer Experience Management, Cross-functional Team Leadership, Sentiment Analysis, Organization Skills, Channel Strategy, Business Strategy, Operational Enhancements, Customer Insight, Manufacturing Process Improvement, Data Reporting, Customer Analysis, Dashboards, Customer Experience Analysis, Strategic Management, Journey Mapping

Frequently Asked Questions

What is Mark Hagan's minimum period of employment in the companies?

Mark Hagan's minimum period of employment in various companies is 9 months.

What is Mark Hagan's average duration of employment for different companies?

On average, Mark Hagan works for one company for 2 years 5 months

What industries has Mark Hagan worked in?

Mark Hagan works in the Telecommunications.

What positions has Mark Hagan held before?

Previously, Mark Hagan worked as a SR MANAGER, STRATEGY & OPS SUPPORT, and Manager Project Management, and SR. ANALYST, BUSINESS PROCESS EFFECTIVENESS, and ADVANCED PRODUCTS GROUP SUPERVISOR, and HELPDESK 1.5 REPRESENTATIVE.

How do I contact Mark Hagan?

Mark Hagan's email address is h****k@corporate.comcast.com, phone number is +1-***-***-8339. Sign up to get contact details.

Mark Hagan Namesakes

Name
Company
Position
M
Onsite Technician

Other employees at Comcast

Name
Company
Position
N
Senior Android Developer
D
Engineer 1, Engineering Operations
S
Readiness & Assurance Engineer

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