M

Marilyn's email & phone

Position:Call Center Quality Analyst at Modivcare
Experience:21 years
Location:New York City Metropolitan Area, United States

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Work Experience

Call Center Quality Analyst at Modivcare

Jun 2022 - Current

Tier ll Customer Success Specialist at Staples Solutions

Jun 2015 - Jun 2022

Senior Customer Service Representative III at Modivcare

Jan 2012 - Jun 2015

Customer Solutions Specialist at LogistiCare

Apr 2008 - Jan 2012

Community Outreach Specialist at NJ 211

Feb 2005 - Apr 2008

Marilyn started working in 2005, then the employee has changed 3 companies and 4 jobs. On average, Marilyn works for one company for 4 years 2 months.

Education

Associate of Science - AS at Kean University

Skills

E-Commerce, Customer Issue Management, Customer Relationship Management (CRM), Customer Experience, Escalations Management, KPI Reporting, Performance Improvement, Data Entry, Team Mentoring, Quality Assurance, Cross-functional Team Leadership, Healthcare, Sales Operations, Sales, Customer-Focused Service, Customer Satisfaction, Process Optimization (Manufacturing), Customer Service Representatives, Communication, Business-to-Business (B2B), Customer Support, Customer Communication, Issue Resolution Management, Data Analysis, Written Communication

Frequently Asked Questions

What is Marilyn's minimum period of employment in the companies?

Marilyn's minimum period of employment in various companies is 3 years 2 months.

What is Marilyn's average duration of employment for different companies?

On average, Marilyn works for one company for 4 years 4 months

What industries has Marilyn worked in?

Marilyn works in the Hospital & Health Care. Previously, Marilyn worked in the Business Supplies and Equipment, and Information Services.

What positions has Marilyn held before?

Previously, Marilyn worked as a Tier ll Customer Success Specialist, and Senior Customer Service Representative III, and Customer Solutions Specialist, and Community Outreach Specialist.

How do I contact Marilyn?

Marilyn's email address is m*****n@modivcare.com, phone number is +1-***-***-0424. Sign up to get contact details.

Who is the President & CEO of the Modivcare?

The President & CEO of the Modivcare is Daniel Greenleaf

Who are Marilyn's peers at other companies?

Marilyn's peers at other companies are Srinivas Rao Uppada and Jayde Wimberly and Sekatiko Jude

Marilyn Namesakes

Name
Company
Position
M
Bridge Benefits Consulting
Managing Director and Co-owner
M
Quality Control Inspector

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