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Margaret Basham's email & phone

Position:Senior Process Consultant at Humana
Experience:13 years
Location:Ekron, Kentucky, United States

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Work Experience

Senior Process Consultant at Humana

Nov 2023 - Current

Supervisor at Humana

Jun 2021 - Mar 2024

Customer Service Team Lead at Humana

Sep 2019 - Jun 2021

Work Content Specialist at Humana

May 2013 - Sep 2019

Margaret Basham started working in 2013, then the employee has changed 3 jobs. On average, Margaret Basham works for one company for 3 years 3 months.

Education

Quality Customer Service at Rio Salado College

Skills

Timesheets, Genesys PureConnect, Business Process Improvement, Support Services Management, Team Management, Customer Service Management, Writing, Problem Solving, Customer Service, Staff Oversight, Training, Supervisory Skills, Agility, Daily Reports, Customer Relationship Management (CRM), Management, Coaching & Mentoring, Intakes, Time Management, Rapid Response, Issue Identification, Shifting Focus, System Implementations, Escalation Resolution, Call Center Development, Technical Support

Frequently Asked Questions

What is Margaret Basham's minimum period of employment in the companies?

Margaret Basham's minimum period of employment in various companies is 1 year 9 months.

What is Margaret Basham's average duration of employment for different companies?

On average, Margaret Basham works for one company for 3 years 7 months

What industries has Margaret Basham worked in?

Margaret Basham works in the Insurance.

What positions has Margaret Basham held before?

Previously, Margaret Basham worked as a Supervisor, and Customer Service Team Lead, and Work Content Specialist.

How do I contact Margaret Basham?

Margaret Basham's email address is b******m@humana.com, phone number is +1-***-***-1685. Sign up to get contact details.

Who is the President & CEO of the Humana?

The President & CEO of the Humana is Bruce D. Broussard

Who are Margaret Basham's peers at other companies?

Margaret Basham's peers at other companies are Sunil Kumar and Amit Suryawanshi and Yashaswini Sindhe

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