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Mara Rocha's contacts

Position:Associate Director | Customer Experience & Customer Success at Merck
Experience:16 years
Location:São Paulo, São Paulo, Brazil

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Work Experience

Associate Director | Customer Experience & Customer Success at Merck

Sep 2025 - Current

Global Manager Marketing & Sales at dsm-firmenich - Health, Nutrition & Care

Jan 2025 - Aug 2025

Global Digital Experience Design | Strategic Solutions at dsm-firmenich - Health, Nutrition & Care

Sep 2022 - Feb 2025

Committee Member at Sindusfarma

May 2022 - May 2025

Project Mngt | Marketing | HCP & Patient Experience | at Hypera

May 2022 - Aug 2022

Marketing Manager | Customer Experience Activation at Bayer

Mar 2020 - Apr 2022

Synergy Committee | CX member at Bayer

Nov 2020 - Mar 2022

CX & Digital Product Management | Instructor at BBI - Business Behavior Institute

Jun 2018 - Apr 2022

Customer Experience Manager | Group Product Managment at Bradesco Seguros

Dec 2017 - Jan 2020

Agile Transformation Office | CX Member at Bradesco Seguros

Dec 2017 - Jan 2020

Manager Marketing Business Development at EY

May 2017 - Nov 2017

Program Manager | Life Sciences & HealthCare at Deloitte

Jul 2014 - May 2017

Senior Consultant | Strategy Operations at Deloitte

Feb 2011 - Aug 2014

Process Improvement Trainee | Six Sigma at International Paper

Jan 2010 - Mar 2011

Mara Rocha started working in 2010, then the employee has changed 10 companies and 13 jobs. On average, Mara Rocha works for one company for 1 year 10 months.

Education

Designing and Building AI Products and Services Uncover potential applications of AI for growth at MIT Sloan Executive Education

Pós Graduação e Oncologia e Hematologia at Centro Universitário Internacional UNINTER

MESTRADO PROFISSIONAL | CBEX at UNIALFA - Centro Universitário Alves Faria

Master's degree at Universidade de São Paulo

Licentiate degree at Universidade Estadual Paulista Júlio de Mesquita Filho

Product Discovery at Cursos PM3

How to Build Digital Products at Product School

Product Mastery at Product School

Frequently Asked Questions

What is Mara Rocha's minimum period of employment in the companies?

Mara Rocha's minimum period of employment in various companies is 3 months.

What is Mara Rocha's average duration of employment for different companies?

On average, Mara Rocha works for one company for 2 years

What industries has Mara Rocha worked in?

Mara Rocha works in the Pharmaceuticals. Previously, Mara Rocha worked in the Food & Beverages, and Chemicals, and Higher Education, and Insurance, and Information Technology and Services, and Management Consulting, and Paper & Forest Products.

What positions has Mara Rocha held before?

Previously, Mara Rocha worked as a Global Manager Marketing & Sales, and Global Digital Experience Design | Strategic Solutions, and Committee Member, and Project Mngt | Marketing | HCP & Patient Experience |, and Marketing Manager | Customer Experience Activation.

How do I contact Mara Rocha?

Mara Rocha's email address is r********a@merck.us, phone number is +55-***-***-5228. Sign up to get contact details.

Who is the CEO of the Merck?

The CEO of the Merck is Robert M. Davis

Mara Rocha Namesakes

Name
Company
Position
M
Darana RP
Analista de comunicação
M
Analista de Suprimentos Sênior Serviços de Tecnologia
M
Centro Desarrollo Humano Integral
Coordinadora General

Other employees at Merck

Name
Company
Position
S
MES Solution Engineer
V
DELL Boomi Integration Developer
M
National Account Director, Physician Distributors

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