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Krystal Cepeda's email & phone

Position:Information Technology Help Desk Technician at Energy Transfer
Experience:6 years
Location:Dallas-Fort Worth Metroplex, United States

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Work Experience

Information Technology Help Desk Technician at Energy Transfer

Feb 2023 - Current

Technical Support Specialist at McKesson

Aug 2022 - Feb 2023

Customer Service Representative at Lumio - Couples finance

Mar 2022 - Aug 2022

Call Center Representative at Six Flags

Jun 2020 - Oct 2021

Krystal Cepeda started working in 2020, then the employee has changed 3 companies and 3 jobs. On average, Krystal Cepeda works for one company for 1 year 4 months.

Education

Associate of Arts - AA at Tarrant County College

High School Diploma at Mansfield High School

Google IT Support Professional Certification at Coursera

Skills

Conveying Advocacy, Microsoft Teams, Customer Support, Technical Support, Salesforce.com, Paperwork, Firewalls, Windows 10, Communication, Mobile Devices, Customer Follow-Up, Active Listening, Professional Phone Skills, Customer Service, Positioning Alternatives, Phone Etiquette, Customs Regulations, Customer Satisfaction, Desktop Support, Multitasking, De-escalation, Note Taking, Mail Sorting, Microsoft PowerPoint, Windows 7, Time Management, Ticketing Systems, Acknowledging Customer Baggage, Flexing Communication Styles, Help Desk Support, Leadership, Databases, Microsoft Word, Zoom, Microsoft Excel, Service Desk, Problem Solving, Point of Sale (POS) Systems, Microsoft Office, Troubleshooting, Forward Resolving, Windows 8, Cross-browser Compatibility, Skilled Multi-tasker, Typing, Password Resets, ServiceNow, Remote User Support, Remote Access, Standard Operating Procedure (SOP), Telecommunications, Web Chat, Email Etiquette, Active Directory, Microsoft Outlook, Online Support

Frequently Asked Questions

What is Krystal Cepeda's minimum period of employment in the companies?

Krystal Cepeda's minimum period of employment in various companies is 5 months.

What is Krystal Cepeda's average duration of employment for different companies?

On average, Krystal Cepeda works for one company for 9 months

What industries has Krystal Cepeda worked in?

Krystal Cepeda works in the Oil & Energy. Previously, Krystal Cepeda worked in the Hospital & Health Care, and Financial Services, and Entertainment.

What positions has Krystal Cepeda held before?

Previously, Krystal Cepeda worked as a Technical Support Specialist, and Customer Service Representative, and Call Center Representative.

How do I contact Krystal Cepeda?

Krystal Cepeda's email address is k*****a@energytransfer.com, phone number is +1-***-***-4817. Sign up to get contact details.

Who is the Co-CEO of the Energy Transfer?

The Co-CEO of the Energy Transfer is Thomas E Long

Who are Krystal Cepeda's peers at other companies?

Krystal Cepeda's peers at other companies are bishoy nady and Ronaldo Francisco and Mitchell Wright

Krystal Cepeda Namesakes

Name
Company
Position

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