K

Khaled Salem's email & phone

Position:Product & Process Improvement Manager at Roya Media Group - مجموعة رؤيا الإعلامية
Experience:17 years
Location:Jordan

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Work Experience

Product & Process Improvement Manager at Roya Media Group - مجموعة رؤيا الإعلامية

Jun 2025 - Current

Call Center & Operations Manager at Basket باسكت

Jul 2022 - Current

Call Center Manager at Basket

Jan 2021 - Apr 2023

Operations Team Manager at Webhelp

Jun 2020 - Jan 2021

Customer Service Team Manager at OSN

Nov 2016 - Nov 2019

Customer Service Team Leader at Abdali Mall

Mar 2016 - Sep 2016

Support Unit Team Leader at MarkaVIP

Feb 2015 - May 2015

Support Unit Agent at MarkaVIP

Feb 2012 - Feb 2015

Help Desk Officer at Zain Jordan

Oct 2011 - Feb 2012

Customer Services Agent at Zain Jordan

Oct 2009 - Oct 2011

Khaled Salem started working in 2009, then the employee has changed 7 companies and 9 jobs. On average, Khaled Salem works for one company for 1 year 7 months.

Education

Bachelor’s Degree at Applied Since University

Skills

Key Performance Indicators, Problem Solving, Cost Control, Service-Level Agreements (SLA), Upselling, Demand Forecasting, Operations Management, Leadership, Customer Experience, Communication, Decision-Making, Critical Thinking, Team Management, Customer Onboarding, People Management, People Development, Cross-Selling, Customer Success, Customer Satisfaction, Demand Planning, Analytical Skills, Customer Service And Retention

Frequently Asked Questions

What is Khaled Salem's minimum period of employment in the companies?

Khaled Salem's minimum period of employment in various companies is 3 months.

What is Khaled Salem's average duration of employment for different companies?

On average, Khaled Salem works for one company for 1 year 6 months

What industries has Khaled Salem worked in?

Khaled Salem works in the Media Production. Previously, Khaled Salem worked in the Internet, and Outsourcing/Offshoring, and Broadcast Media, and Retail, and Telecommunications.

What positions has Khaled Salem held before?

Previously, Khaled Salem worked as a Call Center & Operations Manager, and Call Center Manager, and Operations Team Manager, and Customer Service Team Manager, and Customer Service Team Leader.

How do I contact Khaled Salem?

Khaled Salem's email address is k**@royamediagroup.com, phone number is +962-***-***-4829. Sign up to get contact details.

Khaled Salem Namesakes

Name
Company
Position
K
tabuk pharmacies
senior pharmasist
k
at university
student
K
Aramco Egypt Group
Imp & Exp Manager

Other employees at Roya Media Group - مجموعة رؤيا الإعلامية

Name
Company
Position

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