K

Kassandra's email & phone

Position:Training/QA Specialist at The US Oncology Network
Experience:13 years
Location:Brownsville, Texas, United States

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Work Experience

Training/QA Specialist at The US Oncology Network

Jan 2025 - Current

Training Manager - SOS at Maximus

Jan 2023 - Jan 2024

Call Center Manager-FL DEO at Maximus

Mar 2022 - Jan 2023

Training Manager - CDC VAX at Maximus

Aug 2022 - Nov 2022

Call Center Operations Manager - Bio IQ (NBC & Comcast) at Maximus

Mar 2022 - May 2022

Call Center Senior Operations Manager - Springfield-Greene County Contact Tracing (SGCCT) at Maximus

Mar 2021 - Mar 2022

Call Center Operations Manager- VeriFLY (DAON & American Airlines) at Maximus

Nov 2020 - Feb 2021

Operations Manager - North Carolina Unemployment Insurance (NCUI) at Maximus

Jun 2020 - Nov 2020

Lead Operations Supervisor - TriWest Support Operations (Veterans Affairs) at Maximus

Jan 2019 - Jun 2020

Trainer - Brownsville CCO (Contact Center Operations) at Maximus

Aug 2018 - Jan 2019

Customer Service Representative - Brownsville CCO (Contact Center Operations) at Maximus

Jun 2016 - Aug 2018

Outbound Appointment Scheduler - HealthNet/VCP-Veterans Choice Program, Appointing & Authorization at Maximus

Feb 2016 - Jun 2016

Call Center Representative - Brownsville CCO (Contact Center Operations) at Maximus

Sep 2015 - Feb 2016

Campaign Manager at Law Office of Juan Magallanes

May 2015 - Sep 2015

Operations Supervisor at UnitedHealthcare

Jan 2014 - May 2015

District Clerk at Cameron County District Attorney's Office

Jan 2013 - Jan 2014

Kassandra started working in 2013, then the employee has changed 4 companies and 15 jobs. On average, Kassandra works for one company for 9 months.

Education

Bachelor's Degree at The University of Texas Rio Grande Valley

Skills

Presentations, Scrum Master, Subject Matter Experts, Manage client expectations, Leadership Communication, Leadership Development, Business Development, Data Analysis, Microsoft Office, Continuous Improvement, Stakeholder Management, Training Delivery, Training, Quality Assurance Processes, Organizational Performance, Critical Thinking, Project Implementation, Quality Management, Microsoft Excel, Business Analytics, Executive Management, Curriculum Development, Personal Development, Performance Appraisal, Call center start-up, Instructor-led Training, Career Development, Quality Assurance, End to End Delivery, Agile Project Management, Management Systems, Onboarding, Team Leadership, Hands-on Training, Agile Methodologies, Employee Training, Soft Skills, Presentation Skills, Training Material, Pivot Tables, Manage Complex Projects, Job Aids, Training Programs, Organization Skills, Manufacturing Process Improvement, Microsoft Outlook, Learning Strategies, Team Building, Public Speaking, Project Planning

Frequently Asked Questions

What is Kassandra's minimum period of employment in the companies?

Kassandra's minimum period of employment in various companies is 2 months.

What is Kassandra's average duration of employment for different companies?

On average, Kassandra works for one company for 9 months

What industries has Kassandra worked in?

Kassandra works in the Hospital & Health Care. Previously, Kassandra worked in the Government Administration, and Law Enforcement.

What positions has Kassandra held before?

Previously, Kassandra worked as a Training Manager - SOS, and Call Center Manager-FL DEO, and Training Manager - CDC VAX, and Call Center Operations Manager - Bio IQ (NBC & Comcast), and Call Center Senior Operations Manager - Springfield-Greene County Contact Tracing (SGCCT).

How do I contact Kassandra?

Kassandra's email address is -********a@usoncology.com, phone number is +1-***-***-7090. Sign up to get contact details.

Kassandra Namesakes

Name
Company
Position
K
Manager of People and Culture

Other employees at The US Oncology Network

Name
Company
Position
L
Patient Services Coordinator

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