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Joy Goodman's email & phone

Position:Customer Service Specialist at Pacific Life
Experience:12 years
Location:Birmingham, Alabama, United States

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Work Experience

Customer Service Specialist at Pacific Life

Feb 2023 - Current

Customer Service Specialist I in Life Divison at Pacific Life

Feb 2023 - Nov 2023

Inbound Customer Service Representative at Blue Cross & Blue Sheild

Aug 2014 - Jun 2022

Joy Goodman started working in 2014, then the employee has changed 1 company and 2 jobs. On average, Joy Goodman works for one company for 3 years 10 months.

Education

Associate's degree at University of Alabama at Birmingham

Skills

Written Communication, Customer Satisfaction Research, Internet Access, Customer Service Representatives, Logical Reasoning, Easily Adaptable, Customer Service Systems, Customer Service Management, Helping Clients, Technical Support, Service Quality, Professional Manner, Reporting Requirements, Oral Communication, Interpersonal Communication, Software Quality Assurance, Alternative Solutions, Customer Success, Google Chrome, Customer Service Operations, Product Knowledge, Customer Support, Customer Interaction, Customer Retention, Problem Solving, Collaborative Problem Solving, Windows 7, Microsoft Office, Customer Service, Customer Experience, Quality Assurance, Skilled Multi-tasker, Communication, Document Review, Typing, Critical Thinking, Chat, Documentation, Customer Satisfaction (CSAT), Soft Skills, Computer Navigation, Salesforce.com, Analytical Skills, Thinking Skills, Interpersonal Skills, Decision-Making, Phone Manner, Confidentiality, Attention to Detail, Computer Literacy

Frequently Asked Questions

What is Joy Goodman's minimum period of employment in the companies?

Joy Goodman's minimum period of employment in various companies is 9 months.

What is Joy Goodman's average duration of employment for different companies?

On average, Joy Goodman works for one company for 4 years 4 months

What industries has Joy Goodman worked in?

Joy Goodman works in the Financial Services. Previously, Joy Goodman worked in the Insurance.

What positions has Joy Goodman held before?

Previously, Joy Goodman worked as a Customer Service Specialist I in Life Divison, and Inbound Customer Service Representative.

How do I contact Joy Goodman?

Joy Goodman's email address is j*******n@pacificlife.com, phone number is +1-***-***-4333. Sign up to get contact details.

Who are Joy Goodman's peers at other companies?

Joy Goodman's peers at other companies are Shubham Raghuwanshi and Being Aryan Pandey and Jilna

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