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Joanne Lorena's email & phone

Position:Quality Assurance Specialist at iFIVE Global
Experience:12 years
Location:Quezon City, National Capital Region, Philippines

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Work Experience

Quality Assurance Specialist at iFIVE Global

Oct 2023 - Current

Subject Matter Expert at iFIVE Global

Nov 2021 - Sep 2023

Quality Control Representative at iFIVE Global

Apr 2020 - Nov 2021

Quality Control Representative at MicroSourcing

Apr 2019 - Apr 2020

Customer Experience Associate at 24-7 Intouch

Oct 2018 - Feb 2019

Customer Service Representative at Afni, Inc.

Feb 2018 - Aug 2018

Customer Service Representative at TP

Mar 2016 - Jan 2018

Customer Service Representative at Convergys

Jul 2015 - Dec 2015

Customer Care Specialist at Concentrix

Apr 2014 - Jul 2015

Joanne Lorena started working in 2014, then the employee has changed 6 companies and 5 jobs. On average, Joanne Lorena works for one company for 1 year 3 months.

Education

Bachelor of Arts - BA at University of Rizal System

Skills

Global Distribution Systems (GDS), Peer Mentoring, Airline Ticketing, Quality Assurance, Mentoring, Consumer Lending, Electronic Medical Record (EMR), Electronic Data Capture (EDC), Online Support, Auditing, Telecommunications Billing, Sabre, Credit Card Transaction Processing, Quality Control, Queue Management, Banking, Quality Management, Escalation Resolution, Data Analysis, Upselling, Customer Support, Electronic Health Records (EHR), U.S. Health Insurance Portability and Accountability Act (HIPAA), Customer Service Representatives, Customer Relations, Lean Six Sigma, Cable Management

Frequently Asked Questions

What is Joanne Lorena's minimum period of employment in the companies?

Joanne Lorena's minimum period of employment in various companies is 4 months.

What is Joanne Lorena's average duration of employment for different companies?

On average, Joanne Lorena works for one company for 1 year 1 month

What industries has Joanne Lorena worked in?

Joanne Lorena works in the Outsourcing/Offshoring. Previously, Joanne Lorena worked in the Information Technology and Services.

What positions has Joanne Lorena held before?

Previously, Joanne Lorena worked as a Subject Matter Expert, and Quality Control Representative, and Customer Experience Associate, and Customer Service Representative, and Customer Care Specialist.

How do I contact Joanne Lorena?

Joanne Lorena's email address is j******l@ifiveglobal.com, phone number is +63-***-***-0736. Sign up to get contact details.

Who are Joanne Lorena's peers at other companies?

Joanne Lorena's peers at other companies are Lauren Yee and Samual Walther and Nurzhan Smagulov

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