JJames Dunn's email & phone
How to contact James Dunn
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Sign up to search for other James Dunn's across our 850M+ professionals databaseWork Experience
Oct 2022 - Current
Oct 2022 - Nov 2025
Dec 2023 - Jul 2024
Mar 2022 - Oct 2022
Apr 2015 - Mar 2022
Nov 2011 - Apr 2015
Education
Associate's Degree at Mohawk Valley Community College
Skills
Leadership, Interactive Voice Response (IVR), Performance Management, Managing Project Budgets, New Hire Programs, Business Metrics, Operations Administration, Team Leadership, Microsoft Office, Customer-Focused Service, Key Performance Indicators, Interpersonal Skills, Business Process Improvement, Customer Experience Management, Skilled Multi-tasker, Process Improvement Implementation, Union Relations, Contact Centers, MicroStrategy Reporting, Communication, Reducing Operating Costs, Call Center Administration, Data Analysis, Driving Results, Large Scale Business Transformation, Operations Management, Large Scale Change Management, Problem Solving, Negotiation, Forecasting, Performance Reviews, IT & Business Strategy Alignment, Business Administration, Written Communication, Support Analysts, Workforce Optimization (WFO), Continuous Improvement Facilitation, Analytical Skills, Contact Center Optimization, Contact Center Operations, TAR, Daily Operations, Performance Metrics, Cross-functional Collaborations, Payroll Management, Workforce Management, Payroll Systems, Remote Workforce Management, Staffing Coordination, Cross-functional Team Leadership, Project Management, Process Design, Interviewing Subject Matter Experts, Tariffs, Soft Skills, Time Management, Technology Enabled Business Transformation, Continuous Improvement, Leadership Development, Payroll Administration, Optimization, Process Analysis, Managing Offshore Teams, NICE Call Recording, Team Management, Customer Experience, Call Center Development, Community Emergency Response Team, Microsoft Power Automate, Policies & Procedures, Contact Center Management, Capacity Planning, Operations, Contact Center Technology, Amazon ConnectFrequently Asked Questions
What is James Dunn's minimum period of employment in the companies?
James Dunn's minimum period of employment in various companies is 7 months.What is James Dunn's average duration of employment for different companies?
On average, James Dunn works for one company for 2 years 11 monthsWhat industries has James Dunn worked in?
James Dunn works in the Airlines/Aviation.What positions has James Dunn held before?
Previously, James Dunn worked as a Manager, Contact Center Operations, and Customer Experience Manager, and Call Center Operations Manager, and Performance Analyst.How do I contact James Dunn?
James Dunn's email address is j*****d@aa.com, phone number is +1-***-***-9673. Sign up to get contact details.Who are James Dunn's peers at other companies?
James Dunn's peers at other companies are Kevin Morgan and Katerina Pavlovcic and Kelley HillSimilar profiles
Other employees at American Airlines
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